Provided clients with billing, errors and logistic issues to via phoneSlack to communicate with teammates on fixing issues that need solvingHALO to insure that the client has access to the most convenient solutionSalesforce for billing needs

With a background in customer support and client-facing roles, knowledge of clerical tasks and a passion for writing, I am a perfect fit for the role and eager to do my best. 

Dynamic and results-driven technology executive with over a decade ofexperience in full-stack development, cloud infrastructure, and DevOps.Proven leadership in managing cross-functional teams and driving largescaledigital transformation.a. Technological Innovation: Adept at aligning technological innovation withbusiness strategy to optimize operations, enhance customer experiences,and deliver robust, scalable solutions.b. Leadership Experience: Experienced in leading both technical andstrategic initiatives, from building resilient cloud architectures tospearheading agile development processes.c. Vision for C-level/ Manager Role: Seeking a C-level/ manager role toleverage my extensive technical expertise, operational leadership, andbusiness acumen to drive innovation, improve system performance, andguide the company in adopting cutting-edge technologies that supportsustainable growth and competitive advantage.

To put it simply. I love people. I love video games. I love new experiences.

Enthusiastic customer service representative, knowledgeable in ticketing system and willing to provide problem solving methods in a fast-paced environment. 

My name is Suzanne Haeni, I prefer to be called Italy. I'm currently in school studying to start a career in substance abuse counseling. I am a quick learner that doesn't forget what I've learned. I prefer to work alone but can still thrive working on a team. I can lead when needed and follow when necessary. 

As a dedicated blockchain engineer and full stack developer, I specialize in merging decentralized technologies with robust web solutions. With a deep understanding of smart contract development on platforms like Ethereum, I focus on crafting secure and innovative blockchain applications that push the boundaries of technology.My full stack development expertise encompasses a wide range of technologies, including JavaScript, React, Node.js, Golang, and Python, allowing me to build seamless and engaging web applications. I prioritize user experience and strive to create intuitive interfaces that meet user needs.In addition, I possess a strong background in cloud computing, particularly with AWS services such as EC2, S3, Lambda, and RDS. This expertise empowers me to design and deploy scalable, secure applications that perform optimally in dynamic environments.Driven by a passion for integrating blockchain with cloud solutions, I am committed to enhancing operational efficiency and fostering innovation. I thrive in collaborative settings, where I can apply my skills to solve complex problems and deliver meaningful outcomes.