With a Bachelor's Degree in CSE-AI and over 4 years of hands-on experience in Linux, AWS Cloud, system administration I am confident in my ability to contribute effectively to your team.I demonstrated expertise in AWS Cloud provisioning, including EC2, VPC, EBS, AMI, S3, cloudfront and more. My proficiency extends to various Linux distributions, such as Debian, Ubuntu, and Centos, with experience in installation, configuration, troubleshooting, and security management.I have successfully deployed applications on Apache, Nginx, and Litespeed Web Servers, showcasing my versatility in working with diverse technologies. Additionally, I possess a strong foundation in database management, having worked with MariaDB, PostgreSQL, MySQL, and MongoDB.

An experienced leader with a strong background in hospitality, property technology, creating content & developing great customer experiences. Skilled in building organizations and developing strategies that have generated over $400,000 in sales.

SUMMARY I am an Experienced IT Specialist/customer support with over 6 years of expertise spanning web development, network engineering, and systems administration. Proficient in designing and managing scalable systems, providing top-tier remote customer service, and excelling as a virtual assistant. Adept in database administration, data analysis, and artificial intelligence engineering, with a proven ability to deliver innovative solutions and optimize workflows. Skilled in bridging technical knowledge with creative design and strategic thinking to meet diverse client and organizational needs.

A bit more about me…

I am a dedicated and adaptable professional with strong communication and problem‑solving skills, seeking a full‑time role in customer service. With a track record of delivering high‑quality support in education and public‑facing roles, I excel at building rapport, handling inquiries, and ensuring customer satisfaction. My ability to adapt quickly to diverse environments, combined with a proactive and empathetic approach, enables me to address customer needs effectively and resolve issues swiftly. I am committed to providing exceptional service, contributing to a positive customer experience, and continuously improving processes to meet company standards.

Hello,My name is Grace, a jack of all trades. I'm in the business of buying back your time, always working in the background to make sure you shine. I am a communications specialist, with vast experience in customer support, data entry and analysis, content creation, copywriting, and virtual assistance. Best of all, I'm a walking definition of good vibes!

Provided clients with billing, errors and logistic issues to via phoneSlack to communicate with teammates on fixing issues that need solvingHALO to insure that the client has access to the most convenient solutionSalesforce for billing needs

Hi, I've been working for almost 4 years now and most of my background revolves around data entry, administrative tasks, and customer support. I'm also starting to learn more about content creations such as video editing and videography on Instagram and Youtube. I'm easy to adapt to most environments and open to feedback.