SUMMARY I am an Experienced IT Specialist/customer support with over 6 years of expertise spanning web development, network engineering, and systems administration. Proficient in designing and managing scalable systems, providing top-tier remote customer service, and excelling as a virtual assistant. Adept in database administration, data analysis, and artificial intelligence engineering, with a proven ability to deliver innovative solutions and optimize workflows. Skilled in bridging technical knowledge with creative design and strategic thinking to meet diverse client and organizational needs.

I am a dedicated DevOps engineer with nearly three years of hands-on experience in optimizing and automating software development processes. My expertise lies in containerization, infrastructure automation, CI/CD pipelines, and ensuring code quality. I have a proven track record in deploying and maintaining robust systems and am proficient in leveraging AWS cloud services to enhance operational efficiency. My background equips me with the skills to streamline workflows, reduce downtime, and drive continuous improvement within development teams.