SUMMARY I am an Experienced IT Specialist/customer support with over 6 years of expertise spanning web development, network engineering, and systems administration. Proficient in designing and managing scalable systems, providing top-tier remote customer service, and excelling as a virtual assistant. Adept in database administration, data analysis, and artificial intelligence engineering, with a proven ability to deliver innovative solutions and optimize workflows. Skilled in bridging technical knowledge with creative design and strategic thinking to meet diverse client and organizational needs.